Welcome
Zultys Cloud Services
Take Your Communications to the Cloud
With Zultys Cloud Services, you get secure and reliable, enterprise-class service without the enterprise-class cost. We put everything in the cloud, so there is less to manage, and it is “future proof” with additional features and functionality immediately available as developed. No more new phone system every five to seven years. This could be the last phone system you’ll ever need!
| FEATURES | STANDARD USER | PREMIUM USER | CONTACT CENTER USER |
|---|---|---|---|
| Local Number Porting | • | • | • |
| Toll Free Number Porting | • | • | • |
| Operator Group | • | • | • |
| Hunt Group | • | • | • |
| ACD Group | • | • | • |
| Contact Center Call Group | • | ||
| Paging Group | • | • | • |
| Auto Attendant | • | • | • |
| Voice Mail | • | • | • |
| Voice Mail to Email | • | • | • |
| Voice Mail Transcription | $ | $ | $ |
| SMS Messaging | $ | $ | $ |
| Call Forwarding | • | • | • |
| Call Attached Data | • | • | |
| Advanced Call Routing | • | • | • |
| Call Queue | • | • | • |
| Quit Call Queue Options | • | • | • |
| Music on Hold | • | • | • |
| In-Queue Announcements | • | • | • |
| Customizable Call Distribution | • | • | • |
| Mobile Integration – Zultys Mobile for iPhone/Android | • | • | • |
| Conferencing - MXconference | • | • | |
| FAX | • | • | |
| Unified Communication Client - ZAC | • | • | |
| Screensharing | • | • | |
| Invite External Contacts to Group Chat | • | • | |
| Webchat | • | • | |
| ICC Customizable Wallboard | • | ||
| Outlook Integration | • | • | |
| Contact Center Agent Functionality | • | ||
| Contact Center Supervisor Functionality | • | ||
| Customizable Contact Center Reporting – MXreport – Contact Center Edition | • |